Privacy Policy

1. Who We Are

JHT NetFiber is the international brand of Shanghai Jinghaotong Technology Co., Ltd. (上海景昊通科技有限公司). For the personal information described in this policy, Shanghai Jinghaotong Technology Co., Ltd. is the data controller or equivalent responsible organization unless another party is identified at the time of collection.

This policy applies to our website, enquiry and RFQ forms, email communications, WhatsApp communications and related business interactions. It does not apply to third-party websites or services that have their own privacy policies.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, business email address, telephone or WhatsApp number, company name, job title and country or region.
• Enquiry and project information: product interests, application, fiber type, quantities, specifications, drawings, bills of materials, cable schedules, tender documents and other information you voluntarily provide.
• Communications: the content and history of messages exchanged with us, including email and WhatsApp correspondence.
• Technical and usage information: IP address, browser and device type, operating system, referring page, pages viewed, timestamps, security logs and similar information generated when you use the website.
• Cookie and consent information: cookie preferences, consent choices and information collected through cookies or similar technologies as described below.

Please do not submit personal information that is not necessary for your enquiry. If you provide information about another person, you should have authority to do so and provide them with any notice required by applicable law.

3. How We Collect Information

We collect information directly from you when you complete a form, send an email, contact us through WhatsApp, request a quotation, exchange project documents or otherwise communicate with us. We also collect limited technical information automatically through server logs, cookies and similar technologies. In some cases, we may receive business contact information from distributors, integrators, project partners, trade events or publicly available business sources.

4. How We Use Personal Information

We use personal information for the following purposes:

• To receive, review and respond to enquiries and RFQs.
• To clarify technical requirements, prepare quotations, provide samples and support orders or projects.
• To communicate about products, manufacturing, testing, delivery, documentation and customer support.
• To operate, maintain, secure and troubleshoot the website and prevent spam, fraud or abuse.
• To understand website performance and improve our content and services, where permitted and subject to consent when required.
• To maintain business records and comply with legal, accounting, tax, export-control and regulatory obligations.
• To establish, exercise or defend legal claims and protect our rights, customers, personnel and systems.

5. Legal Bases

Where laws such as the EU General Data Protection Regulation, UK GDPR or similar legislation require a legal basis, we rely on one or more of the following:

• Steps requested before entering into a contract or performance of a contract, such as preparing a quotation or fulfilling an order.
• Legitimate interests, such as responding to business enquiries, operating and securing the website, preventing abuse and managing business relationships, provided those interests are not overridden by your rights.
• Consent, for optional cookies, analytics or marketing communications where consent is required. You may withdraw consent at any time.
• Compliance with legal obligations, including applicable accounting, tax, trade and regulatory requirements.

6. Cookies and Similar Technologies

The website may use strictly necessary cookies to provide core functions, remember privacy choices, protect forms and maintain security. With your permission, we may also use preference or analytics technologies to understand website use and improve performance.

You can accept, reject or customize non-essential cookies through the consent banner. You may also delete or block cookies using your browser settings. Withdrawing consent does not affect processing that occurred before withdrawal. Blocking strictly necessary cookies may affect website functionality.

Our current analytics and advertising configuration may change over time. When non-essential technologies are enabled, we will use the consent mechanism and update this policy as required.

7. How We Share Information

We may disclose personal information only as reasonably necessary to:

• Hosting, email, cloud storage, security, website support and communications service providers that process information on our behalf.
• Affiliated operations, manufacturers, logistics providers, distributors, integrators or project partners involved in evaluating or fulfilling your request.
• Professional advisers such as accountants, auditors, insurers and legal counsel.
• Government authorities, courts, regulators or other parties when required by law or necessary to protect legal rights and safety.
• A buyer, successor or relevant adviser in connection with a merger, restructuring, financing or transfer of all or part of our business.

Service providers are expected to use personal information only for the services they provide and to protect it appropriately. We do not sell personal information for money, and we do not share personal information for cross-context behavioural advertising.

8. International Data Transfers

JHT NetFiber operates from China and serves customers internationally. Your information may therefore be processed in China and in other countries where our service providers or project partners operate. Privacy laws in those locations may differ from those in your country. Where required, we use contractual, organizational or other appropriate safeguards for international transfers.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy. Retention depends on the nature of the information, the status of an enquiry or project, contractual and warranty needs, security requirements, and applicable legal, tax and accounting obligations.

Routine enquiries that do not lead to a transaction are generally reviewed for deletion or anonymization after 24 months without meaningful contact. Transaction, project and accounting records may be kept for the period required by applicable law or while necessary to establish, exercise or defend legal claims. Security logs and anti-spam records are kept for limited periods appropriate to their purpose.

10. Information Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. These measures include encrypted website connections, access controls, form validation, anti-spam controls and service-provider safeguards. No internet transmission or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of your personal information; object to certain processing; withdraw consent; receive a portable copy of certain information; or complain to a competent data protection authority.

To exercise a right, email info@jhtnetfiber.com. Please describe your request and your relationship with JHT NetFiber. We may need to verify your identity and may retain limited information where required by law or necessary to protect legal rights. We will respond within the period required by applicable law.

12. Marketing Communications

We may send product or business communications where permitted by law and appropriate to an existing business relationship. You can opt out at any time by using an unsubscribe option, if provided, or by emailing info@jhtnetfiber.com. Service, quotation and transaction-related messages are not marketing communications.

13. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

14. Third-Party Services and Links

The website may link to external websites or communications services, including WhatsApp. Those services are operated by third parties and their privacy practices are governed by their own policies. We are not responsible for the privacy or security practices of third-party services.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements or business practices. The updated version will be posted on this page with a revised effective date. Material changes will be highlighted where required by law.

16. Contact Us

Shanghai Jinghaotong Technology Co., Ltd. (上海景昊通科技有限公司)
International brand: JHT NetFiber
Email: info@jhtnetfiber.com
Telephone and WhatsApp: +86 159 8671 2587

Business office:
Unit A910-5, Buildings A/B, Ma’anshan Jinsheng Wealth Plaza, Ma’anshan Community, Shajing Subdistrict, Bao’an District, Shenzhen, Guangdong, China.

Manufacturing base:
Building 3, No. 428 Zhenzhong Road, Xiaokunshan Town, Songjiang District, Shanghai, China.